Type: Hourly/Non-Exempt

Reports to: Clinic Manager

Qualifications: A candidate must possess a high school degree and must be bilingual in Spanish.

Tour of Duty: 40 hours per week


  1. Serve as patient advocate by reviewing, submitting, and scheduling specialist consult requests and specialty tests by providers to partnering medical facilities.
  2. Oversee annual patient enrollment process and ensure patient enrollment eligibility compliance.
  3. Serve as a volunteer coordinator by ensuring proper paperwork is in order and volunteers are utilized according to their skills and preferences to ensure ongoing retention.
  4. Assist with the maintenance of the listing of nurses/non-medical receptionists/clerical workers willing to volunteer. Contact individuals as needed to maintain volunteer coverage for all scheduled clinics.
  5. Assist with patient enrollments. Have knowledge of enrollment process, ACA rules, and BadgerCare to assist patients, volunteers, and staff as needed.
  6. Completed pre-enrollment screenings with patients, as needed.
  7. Ensure federal and state compliance in regards to clinic safety procedures
  8. Assist staff/volunteer nurses and medical providers with patient care activities (dependent on licensure level and scope of practice).
  9. Answer questions and address patient concerns regarding HealthNet policies and procedures such as no shows, paperwork requirements, and eligibility
  10.  Serve as a clinic supervisor for the offsite Beloit clinic, including coordinating and organizing needed supplies, volunteers, staff, medications, and other duties as needed.
  11. Assist in Med Room filling medications, organizing and running labels.
  12. Sort through supplies/donations both medical and clerical on a daily basis.
  13. Assist with receptionists duties as needed.
  14. Translating during appointment, phone calls, patient interactions, etc.
  15. Other duties as assigned


Required education:

  • High school or equivalent

Required language:

  • Spanish

To apply for this position, please submit a resume and a statement of interest to ceo@healthnet-rock.org.